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Frequently Asked Questions
Builder Express offers high-performance decking and siding materials including Ipe, Cumaru, ThermoWood Ayous, and modern composite options from brands like Norx and Maximo.
For items under 8 feet, shipping is calculated automatically at checkout via UPS or FedEx. For items over 8 feet, LTL freight shipping is required. In that case, our logistics team will contact you after checkout with a custom freight quote. For more information please visit our Shipping & Delivery Information page.
Unfortunately no. We are strictly an e-commerce business and therefore only work with deliveries. Give us a call if the delivery process is not ideal for you.
Yes. We offer product samples for most materials. Plus, when you purchase a full order, you’ll receive a $30 credit if you ordered any sample before.
Every product page tells you how many square feet each unit of the product covers and it automatically shows you the total coverage relative to the quantity you choose.
You can also submit the Free Project Planning form or contact our team to assist you determine the quantities.
Yes. We have a Trade Program for professionals, including volume discounts, technical support, and custom milling. Reach out to our sales team for details.